Hall & Owens will contact all parties to see if there is an agreement to hire Hall & Owens to mediate your case. Once all parties have agreed, we will send calendars to each party to select a date. Once a date is agreed to, we will send out notices of the time and how to access the mediation. Payment is expected before the mediation. Should the time required to mediate be less than your paid fee, you will receive a refund of the unused fee.